Booking and Cancellation Policy

 In this section we reflect the conditions for reservations and cancellations of the Hostal “La Casa de Valdebebas”.  We recommend reading them before contracting the services.  

The final price of the accommodation will be agreed with the client once he/she contacts the hostel.  

This accommodation accepts the following forms of payment: American Express, Visa, MasterCard, debit cards and cash.

In correspondence with national legislation, cash payments exceeding 1,000 EUR are not accepted. For more information please contact the accommodation through our website.

Check-in is from 14:00h to 0:00h. Check-in after this time is subject to availability.

The minimum age to check in is 18 years old. To manage your reservation you will be asked for your national identity card or passport and other additional information considered relevant to the reservation.

Checkout takes place until 12:00 pm on the day of departure booked.

Check-in instructions

Hostal “La Casa de Valdebebas” does not have a reception. You must contact us through our website, by contact email or through our WhatsApp, at least 24 hours prior to arrival to arrange check-in.

If the guest plans to arrive after 0:00 am must contact the accommodation in advance to coordinate the chekin.

Due to the coronavirus (COVID-19), this accommodation is taking measures to ensure the safety of guests and staff. For this reason, all facilities are sanitized daily and hand sanitizing devices with hydro-alcoholic gel have been placed in various locations throughout the facility.

Additional information

 Cancellations must be made at least 7 days in advance. If the guest does not show up on the agreed date or does not cancel the reservation within the indicated period, the establishment may choose to charge part or all of the reserved amount. 

 Conditions for stays with children

Children of any age can be accommodated. Children from 11 years old are considered adults in this accommodation.

Tips and house rules

  • Smoking is prohibited inside the hostel, for this purpose have been enabled outdoor areas.
  • Do not make noise that may disturb the rest of the guests after 23:00 pm.
  • It is not allowed to bring to the rooms, people who are not registered in the lodging of the room.
  • Pets are not allowed in the establishment.

Hostal “La Casa de Valdebebas” reserves the right of admission. In case of non-compliance with any of the rules of the house, generate discomfort or other affectations, the Accommodation may cancel your reservation and invite you to leave the facilities.

You have chosen a good place to stay during your trip. You will have more privacy, more space and a home away from home just for you.

Have a good trip and happy stay!!!!